Call Routing & Transfers (7)

How to Set Up a Transfer Destination

Created by Heather Perry, Modified on Fri, Feb 28, 2025 at 5:15 AM by Heather Perry
Adding Callers to Your Direct Transfer List

Created by Heather Perry, Modified on Fri, Feb 28, 2025 at 5:21 AM by Heather Perry
Blocked Numbers

Created by Brandi Weyant-Ceron, Modified on Fri, Feb 28, 2025 at 6:00 AM by Heather Perry
Setting Up Transfer Destinations for Different Caller Types

Created by Heather Perry, Modified on Fri, Feb 28, 2025 at 6:12 AM by Heather Perry
How to Set Up Smart Team Directory Transfers

Created by Danielle Whyte, Modified on Thu, Jul 10, 2025 at 12:01 PM by Danielle Whyte
How to Route Select Callers to Live Agents

Created by Danielle Whyte, Modified on Thu, Nov 20, 2025 at 11:25 AM by Emily Miller
Configuring Transfer Connection Method

Created by Brandi Weyant-Ceron, Modified on Wed, Mar 25 at 4:43 PM by Brandi Weyant-Ceron