When you integrate your Lawmatics account with your AI Receptionist, after each call, we can:
- Create new records
- Look up and add information to existing contact records (using a phone number or email address)
- Add post-call summary notes to contact's records after every call
Jump to:
How to connect your Lawmatics account to Smith.ai
If you're already a Lawmatics user, getting started is easy:
- Send an email to support@smith.ai to request your unique integration URL, using the subject line "Lawmatics integration." A member of our Support team will get back to you typically within one business day.
- When you click on the link, you will be asked for your Lawmatics credentials, if you are not already signed in.
- Once you login, you will be asked to grant Smith.ai access, click "Grant Access"
- You're done! Let us know you have completed the sync so that our team can run a few tests to ensure everything is working correctly. A quick reply in the same email thread is enough.
What you can expect:
As soon as your Lawmatics and Smith.ai accounts are synced, you'll start seeing new records added and existing records updated right after calls are completed. You will continue to see post-call summaries via email, text, or Slack (based on your AI Receptionist setup), so you're fully in tune with all work being completed.
Questions? Contact us!
- If you're already a Smith.ai client and need help, please email us at support@smith.ai or call us at (650) 727-6484 for assistance.
- If you're not yet a Smith.ai client, please click here to get started with our AI Receptionist services or email us at sales@smith.ai. We'll help you select the best plan to match your business’s growth goals and budget.
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