Caller ID Controls for Incoming Transfers

Created by Emily Miller, Modified on Fri, Aug 8 at 5:32 AM by Emily Miller

You control what caller ID number is displayed when you receive an incoming transfer from your AI Receptionist. Choose from showing your Smith.ai number or the caller's number to suit your preferences.


Adjusting this setting is simple within your Smith.ai AI Receptionist dashboard.


How to Change Caller ID Settings for Incoming Transfers from AI Receptionist

  1. Open your Smith.ai dashboard and navigate to the Call Handling tab
  2. Scroll to the Caller ID on Transferred Calls heading
  3. Select which option you prefer. Changes are saved automatically.




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