How to Preview Your Virtual Assistant

Created by Heather Perry, Modified on Thu, Oct 3, 2024 at 1:23 PM by Jessica Paxton


  1. Go to https://app.smith.ai/vr/
  2. On your dashboard's main "Call History" page, you will see the following modal at the top of the page with a phone number you can use call in. 
  3. Call the phone number. The Voice Assistant will greet you, and the AI will follow the instructions you have set on your account. 
  4. Note anything you would like to adjust so you can change it later in the Call Instructions section of your dashboard. 


Marking the Call as a Test

To ensure you are not charged for the test call, you'll need to mark it as a test call once it is complete. To do so:

  1. Return to the main page of your dashboard.
  2. Select your call from the Call Log
  3. Once on the Call Details page, mark your call as a test


When you return to the Call Log, that call will not be visible by default. 


How can I view test calls?

To view test calls in the Call Log, check the "Show blocked/spam/test/no answer" box on the Call History page. 




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