When a caller asks to speak with a human, your AI Receptionist recognizes the request and seamlessly transfers the call to a Smith.ai Live Agent Network representative — available 24/7 across the United States.
The live agent picks up with your business information already in front of them, so the caller never has to repeat themselves or explain who they called.
Enabling this takes less than 30 seconds and costs $3 per call.
Related articles
- Enable Spanish to ensure the Live Agent is bilingual
- Live Agent Add-On Billing Overview
- Intro to AI Receptionist + Live Agents
- How to Enable Scheduling with AI Receptionist + Live Agents
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